People Management Assessment Task Questions and Answers

People Management Case Study Assessment Solutions


Assessment Detail:-

  • Number of Words: 5000


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You are completing a placement year, as part of your undergraduate degree in Human Resource Management and have secured a placement at the Chartered Institute of Personnel and Development (CIPD). You work in the Research section, which provides information on all aspects of HR.  During your placement you will also have to undertake several assignments for your academic institution.


Task 1 – Meeting with your line manager

As part of your induction to the placement, your line manager wants to ensure that you have a firm understanding of how structure, culture and other factors impact on people in organisations.  He also wants you to understand the differences between managing individuals and managing teams.

He has invited you to a meeting to discuss the topics below.


Meeting Preparation

In preparation for this meeting you have decided to produce a file which addresses each of the topics listed below.  You will discuss this with him at the meeting. The contents of the file may be used to provide information to new staff, so it is important that it is written in an appropriate style.  Your file must include:


  • An explanation of how organisational structure impacts on people in organisations
  • An analysis of how organisational culture impacts on people in organisations
  • An analysis of how organisational policies and procedures impact on people in organisations
  • An assessment of approaches to managing the performance of individuals


Meeting Follow-Up

At the meeting you have a very interesting discussion about how structure, culture, and other factors such as organisational policies and procedures can influence the strategies used to manage staff effectively. You also discuss some of the differences between managing an individual and managing a team. Your discussion draws on live examples from you and your line manager.  Following the meeting, your line manager asks you to send him a paper by email consolidating your learning from the discussion. In the email you should:

Explain the steps needed to create and maintain effective teams


For a Merit you also need to:

Evaluate the external factors which impact on the management of individuals and teams


For a Distinction you also need to:

Analyse the management of teams and individuals through the process of strategic organisational change

LO1 AC 1.1, 1.2, 1.3 LO2 2.1, 2.2

LO2 2M1, 2D1


Task 2 – Preparation of an article for the CIPD website

Following a successful meeting and on completion of your introductory period your line manager has been very impressed with your work so far.

He has asked you to submit a draft article for the CIPD website. The purpose of this article is to help CIPD members understand how to develop individuals and teams. Your article should include case studies of business leaders and organisations and should cover the following points:


  • An analysis of the different training and development approaches used by organisations to attract, develop and improve individuals and teams.


For a Merit, your article should also include:


  • An assessment of the effect of incentives and rewards on the development of individuals and teams


For a Distinction you should also provide:


  • An assessment of the contribution of the application of motivational theories on the development of individuals and teams


LO3 AC 3.1 3M1, 3D1


Task 3 – Case study for assessment for your undergraduate degree

As part of the interim assessment of the work placement, your academic institution has asked you to produce an assignment that uses an organisational case study to demonstrate your ability to review people management strategies in an organisation. You can base your assignment on a case study of any organisation that you are familiar with and where you can access to the relevant information.


The case study should:

  • Describe people management strategies in your chosen organisation
  • Assess the impact of people management strategies on individuals and teams in your chosen organisation.

LO4 AC 4.1, 4.2


Guidelines for assessors

The assignments submitted by learners must achieve the learning outcomes and meet the standards specified by the assessment criteria for the unit. To achieve a merit or distinction grade, the learners must demonstrate that they have achieved all the criteria set for these grades. Where work for the pass standard is marginal, assessors can take account of any extension work completed by the learners. The suggested evidence listed below is how learners can demonstrate that they have met the required standards.




LOs and ACSuggested evidence
Suggested additional evidence MERITSuggested additional evidence DISTINCTION


1.LO1: AC 1.1, AC1.2, AC1.3,


LO2: AC2.1, AC2.2,


2M1, 2D1


The learner must produce a detailed and clearly written file of information and follow-up paper. These should be written in a professional style, using wording and a tone that is appropriate for both the line manager and new members of staff.

The learner should demonstrate their understanding of different structures and cultures in organisations and how they impact on people. There should be an in-depth explanation a range of different organisational structures and cultures. Similarly, the learner should review a range of organisational policies and procedures, including those relating to workforce development and organisational employment practices. The impact of these policies and procedures should be thoroughly reviewed and interrogated in relation to their impact on people.


The learner needs to provide a clear assessment of the range of techniques that a manager can use to manage individuals’ performance, taking account of the different skills, experience of individual staff and their approaches to tasks.  The learner must also provide a thorough explanation of how to establish and maintain effective teams.


The learner should use current examples to illustrate the points which are made in the work.

The evaluation of the external factors needs to be balanced and the learner must consider a range of internal and external factors considering each in turn.The learner must demonstrate an understanding of strategic organisational change using examples to support the explanation.  The learner then needs to provide a clear and detailed analysis of the techniques which can be used to manage teams and individuals through this process to the benefit of the staff concerned and the organisation.


2LO3: AC 3.1,

AC3M1, AC3D1


The learner must prepare an article that is written in a business style and that is accessible to colleagues working in the professional area of Management. The article should include case studies of organisations and individuals, to exemplify and illustrate the points made.

The learner should provide relevant and specific information.  This must illustrate how different training and development methods, such as talent management and provision of training opportunities, can be used to attract, develop and improve both individuals and teams.


The learner should provide an in-depth explanation of the incentives and rewards that organisations put in place for managers to use, along with a review of the impact that they may have on both individuals and teams. The learner should use real-life examples to illustrate the points which are made.The learner must refer to a range of motivational theories and consider their application in actual practice in organisations. The work must lead to a balanced assessment and judgements of their contribution to organisations.
3LO4: AC4.1, AC4.2,The learner should select an organisation which is known well and where the relevant detailed information can be gathered.

The learner should provide a factual and detailed account of the people management strategies being used by managers in their chosen organisation, considering the different approaches in turn. 

The learner should provide their own well-reasoned and argued views about how the different people management strategies used by their chosen organisation impact on individuals and teams.




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