Principles of Management Pearson Set Assignment Answers
Assignment Detail:-
- Number of Words: 3000
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Scenario
The business: JES Digital Print Ltd
JES Digital Print Ltd is an established company. JES Digital Print Ltd produces high quality promotional material as well as personalised gifts from its factory based in an urban area of the country. The company slogan is “Delivery at Pace”.
Sarah Jansen, Luis Erikkson and Tim Smith worked together for a multinational print company. In 2005 they decided to start their own business, JES Digital Print Ltd. Over the next 10 years they successfully ran the business increasing its share of local and national customers.
Sarah, Luis and Tim manage the business together. All major decisions require authorisation from all three partners. Sarah is responsible for Human Resources, Luis for Production and Tim is in charge of Technical Operations and Research and Development.
Sarah considers herself to be a charismatic leader. Most of her time is spent dealing with job agencies, recruiting temporary staff and organising their training. The business has three peak months a year when temporary staff are employed. The staff require one month’s training before they can work in the factory.
Luis believes production requires dedicated hard-working individuals who are experts in their area of production and they should only focus on this. This means that production staff only ever work on one part of the production line and have little or no knowledge of the overall process. Luis regularly disciplines staff who do not meet his high standards.
Tim is known as the innovator of the partnership and actively seeks ideas and solutions from his staff.
Sarah, Luis and Tim have regularly disagreed over major decisions.
- Sarah has stated “This company needs to be led by someone with vision”.
- Luis has stated “If we don’t have the right staff we can always find more”.
- Tim has stated “Our staff are brilliant and they will find the solutions”.
During the last five years business has steadily grown. JES Digital Print Ltd has struggled to meet demand, leading to quality issues and late fulfilment of orders. This has adversely affected profits.
Table 1: Extract of financial information for JES Digital Print Ltd
| Total Revenue ($) Gross Profit ($) | 5 500 000 | 6 100 000 | 6 500 000 | 7 600 000 | 7 700 000 |
| 2 800 000 | 2 950 000 | 3 100 000 | 3 300 000 | 3 250 000 | |
| Gross Profit (%) Net Profit ($) Net Profit (%) | 50.9 | 48.4 | 47.7 | 43.4 | 42.2 |
| 550 000 | 565 000 | 570 000 | 575 000 | 510 000 | |
| 10.0 | 9.3 | 8.8 | 7.6 | 6.6 |
During the last five years JES Digital Print Ltd has lost many permanent staff, reasons given include:
- “I’ve only ever worked on one part of the process it is boring”.
- “Temporary staff get all the training and then they leave”.
- “I feel I am treated like a machine”.
- “The owners can never make any important Nothing will ever change”.
Table 2: Extract of JES Digital Print Ltd staffing and staff turnover data 2017-2021
| Full-time Staff and Managers Turnover of Full-time Staff and Managers (%) Temporary Staff | 31 | 33 | 33 | 35 | 35 |
| 17 | 22 | 24 | 25 | 27 | |
| 54 | 62 | 67 | 72 | 75 |
Sarah, Luis and Tim have recently held a directors’ meeting and have identified the need to make changes in the business. They have approached a management consultancy to investigate and make recommendations to help the business improve its performance.
Sarah, Luis and Tim understand that implementing any recommendations from the management consultancy will cause a period of change within the business. They know that this change will need to be managed if JES Digital Print Ltd is to become successful again.
Set Assignment
You are working as a researcher for a management consultancy. Your line manager will soon be meeting with the owners of JES Digital Print Ltd. You have been asked to familiarise yourself with the sector and company background and prepare a report and presentation for this meeting.
You must complete ALL activities.
ACTIVITY 1: Report
You are to prepare a report for your line manager to give to the owners of JES Digital Print Ltd.
Your report must:
- show your understanding of the management and leadership issues at JES Digital Print Ltd
- show your understanding of the functions of management and leadership, and the attributes and skills needed for the different roles in the given scenario
- show your understanding of the leadership style issues facing JES Digital Print Ltd and how this influences business performance
- make recommendations on the actions that can be taken to improve business performance at JES Digital Print Ltd.
In your report make sure that you:
- use examples from the given scenario and your sector research to illustrate concepts (not just repeat theory)
- cover concepts/theories of management and leadership.
This activity covers learning aims A and B. AP1, A.P2, B.P3, B.P4, A.M1, B.M2, A.D1, B.D2
ACTIVITY 2: Presentation
With reference to the information and data collected by you or in the Set Assignment Information, you are to prepare a presentation to be given to the owners of JES Digital Print Ltd. The presentation must be accompanied by detailed speaker notes/script. The presentation should:
- show your understanding of the need to manage the forthcoming change at JES Digital Print Ltd to ensure business success
- show your understanding of the factors and stakeholders who will influence change at JES Digital Print Ltd
- recommend the actions to be taken to manage the necessary In your presentation make sure that you:
- apply change management theories relevant to the given scenario (not just repeat theory)
- illustrate and analyse the effectiveness of your recommendations.
This activity covers learning aim C. C.P5, C.P6, C.M3, C.D3.
| Pass | Merit | Distinction |
| Learning aim A: Explore management and leadership principles, concepts, key terms, functions and theories |
A.D1 Evaluate functions and skills of leadership and management for different leadership roles in a given business context, through the application of theories, models and concepts of management and leadership. | |
| A.P1 Explain functions of leadership and management using different theories and concepts in a given business context. A.P2 Examine the skills and attributes needed for different leadership roles in a given business context. | A.M1 Analyse the functions and skills of leadership and management using different theories and concepts for different leadership roles in a given business context. | |
| Learning aim B: Examine management and leadership styles and skills and their impact on organisational performance |
B.D2 Evaluate management and leadership issues that impact business performance in a given business context. | |
| B.P3 Explain how different leadership styles can influence business performance. B.P4 Explain how management and leadership skills could be improved in a given business context. |
B.M2 Analyse management and leadership issues that impact business performance in a given business context. | |
| Learning aim C: Prepare proposals for business improvement to meet the needs of stakeholders in given business contexts |
C.D3 Evaluate the potential success of different strategies used for improving business performance in a given context, providing concise, reasoned, recommendations for change in an appropriate format. | |
| C.P5 Explain factors and stakeholders that influence change in a given context in an appropriate format. C.P6 Explain own recommendations for actions to be taken to improve business performance for a given context, and in an appropriate format. | C.M3 Analyse changes required to improve business performance, including factors which influence change, and reasons for own recommendations, for a given context and in an appropriate format. | |