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Question 1
Building performance reflects how effectively a building fulfils its intended objectives in relation to physical, social and environmental criteria that underpin user satisfaction. It is assessed based on how the building performs during actual operation and occupancy. A building with high total performance is one that promotes comfort, efficiency, safety, and well-being for its occupants while optimising resource use such as energy and water.
In a group of Three (3) to five (5) students from different learning centres, select one workplace building (offices, academic facilities, healthcare centres, retail facilities, factories, etc.) from any one of your members as your case study (selection must be done via the MyInspire platform). Carry out a study to evaluate the total performance of the building with specific reference to the post-occupancy stage.
Prepare a formal report based on the following outline:
- Explain the variables of building performance, including aspects related to physical, functional, technical, economic, social and environmental performance.
- Discuss the role of Building Performance Evaluation (BPE) in Facility Management, and how BPE contributes to the continuous improvement of building operations and user satisfaction.
- Using Post-Occupancy Evaluation (POE) as a framework (refer to Figure 5.2 in your course module), explain the types of data/information collected for your case study (e.g., user surveys, walkthrough observations, technical performance data, energy records, etc.).
- Present and discuss your findings, focusing on user satisfaction (occupants and owners), identifying strengths and weaknesses of the building performance, and determine whether or not the occupants are Provide recommendations for improvement based on your results.
QUESTION 3 (Individual Video Presentation)
Using the outcomes and recommendations from Question 1, students are required to develop a strategic plan for the organisation that ensures the building’s performance aligns with occupant satisfaction.
REQUIREMENTS:
- Provide an explanation of the issues affecting building performance and occupant
- Present an analysis and discussion of the findings (graphs and figures must be included).
- Propose suitable solutions to address the identified
EMBE4203 TOTAL BUILDING PERFORMANCE, SEPTEMBER 2025
Question 1
| *QN/ *NS | CLO | Criteria/ Kriteria | Weight/ Pemberat | Excellent/ Cemerlang | Good/ Baik | Fair/ Sederhana | Poor/ Lemah | Unsatisfactory/ Tidak memuaskan | Max Marks |
| 4 | 3 | 2 | 1 | 0 | |||||
|
Questi on 1 |
2 | The variable of building performance. |
1 | Excellent explanation of the building performance variable with full support of relevant references from journals, articles, and conference proceedings. | Good explanation of the building performance variable with full support of relevant references from journals, articles, and conference proceedings. | Moderate explanation of building performance variables with supporting/non- supporting references from journals, articles, and conference proceedings. | Weak explanation of building performance variables with supporting/non- supporting references from journals, articles, and conference proceedings. | The explanation was not given. |
4 |
| Pembolehubah prestasi bangunan. | Penjelasan yang sangat baik tentang pembolehubah prestasi bangunan dengan sokongan penuh rujukan berkaitan daripada jurnal, artikel dan prosiding persidangan. | Penjelasan yang baik tentang pembolehubah prestasi bangunan dengan sokongan penuh rujukan berkaitan daripada jurnal, artikel dan prosiding persidangan. | Penjelasan sederhana tentang pembolehubah prestasi pembinaan dengan rujukan sokongan/tidak sokongan daripada jurnal, artikel dan prosiding persidangan. | Penjelasan lemah tentang pembolehubah prestasi membina dengan rujukan sokongan/tidak sokongan daripada jurnal, artikel dan prosiding persidangan. | Penjelasan tidak diberikan. | ||||
|
2 | Discussion of the role of Building Performance Evaluation (BPE) in Facility Management, and how BPE contributes to the continuous improvement of building operations and user satisfaction. |
1.5 | An excellent discussion of the building performance evaluation in FM with a details explanation of the planning and process. | A good discussion of the building performance evaluation in FM with a clear explanation of the planning and process. | A moderate discussion of the building performance evaluation in FM with a brief explanation of the planning and process. | A brief discussion of the building performance evaluation in FM with a vague explanation of the planning and process. | No discussion was given. |
6 | |
| Perbincangan peranan Penilaian Prestasi Bangunan (Building Performance Evaluation – BPE) dalam Pengurusan Fasiliti, dan bagaimana BPE menyumbang kepada penambahbaikan berterusan | Perbincangan yang sangat baik tentang penilaian prestasi bangunan dalam FM dengan penerangan | Perbincangan yang baik tentang penilaian prestasi bangunan dalam FM dengan penerangan | Perbincangan sederhana tentang penilaian prestasi bangunan dalam FM dengan penerangan | Perbincangan ringkas tentang penilaian prestasi bangunan dalam FM dengan penerangan | Tiada perbincangan diberikan. |
| operasi bangunan serta kepuasan pengguna. | terperinci tentang perancangan dan proses. | jelas tentang perancangan dan proses. | ringkas tentang perancangan dan proses. | yang tidak jelas tentang perancangan dan proses. | |||||
|
2 | Explanation of the types of data/information collected for your case study |
3 | An excellent analysis and evaluation of the case study POE process with a detailed explanation of the data collected. | A good analysis and evaluation of the case study POE process with a clear explanation of the data collected. | A moderate analysis and evaluation of the case study POE process with a brief explanation of the data collected. | A weak analysis and evaluation of the case study POE process with a vague explanation of the data collected. | Data and information were not given. |
12 | |
| Penerangan berkenaan dengan data dan maklumat berdasarkan proses penilaian selepas penghunian (Kajian Kes) | Analisis dan penilaian yang sangat baik terhadap proses POE kajian kes dengan penjelasan terperinci tentang data yang dikumpul. | Analisis dan penilaian yang baik terhadap proses POE kajian kes dengan penjelasan yang jelas tentang data yang dikumpul. | Analisis dan penilaian yang sederhana terhadap proses POE kajian kes dengan penjelasan yang ringkas tentang data yang dikumpul. | Analisis dan penilaian yang lemah terhadap proses POE kajian kes dengan penjelasan yang tidak jelas mengenai data yang dikumpul. | Data dan maklumat tidak diberikan. | ||||
|
2 | Presentation and discussion of the findings, focusing on user satisfaction |
2 | A very good discussion (various points of view) of stakeholder satisfaction from the findings of the POE analysis. | A good discussion (various points of view) of stakeholder satisfaction from the findings of the POE analysis. | A brief discussion of stakeholder satisfaction from the findings of the POE analysis. | A weak discussion of stakeholder satisfaction from the findings of the POE analysis. | No discussion was given. |
8 | |
| Perbincangan keputusan. | Perbincangan yang sangat baik (pelbagai sudut pandangan) tentang kepuasan pihak berkepentingan daripada dapatan analisis POE. | Perbincangan yang baik (pelbagai sudut pandangan) tentang kepuasan pihak berkepentingan daripada dapatan analisis POE. | Perbincangan ringkas tentang kepuasan pihak berkepentingan daripada dapatan analisis POE. | Perbincangan yang lemah tentang kepuasan pihak berkepentingan daripada dapatan analisis POE. | Tiada perbincangan diberikan. | ||||
| Total | 7.5 | 30 | |||||||
*QN = Question Number / *NS = Nombor Soalan
| QN | CLO |
Criteria |
Weightage | Excellent | Good | Fair | Poor | Unsatisfactory | Max mark s |
| 4 | 3 | 2 | 1 | 0 | |||||
|
Ques tion 2 |
2 | Quality of Postings Kualiti Postings
Affective Domain (A4) |
2.5 | All five comments are good, appropriate, relevant, meaningful, and respectful Kelima-lima komen baik, sesuai, relevan, bermakna dan berhemah | Four of the comments are good, appropriate, relevant, meaningful,and respectful Empat komen baik, sesuai, relevan, bermakna dan berhemah | Three of the comments are somewhat good, appropriate, meaningful,and respectful Tiga komen baik, sesuai, relevan,bermakna dan berhemah | None of the comments are good and relevant. / Comments are short responses that are not substantial nor meaningful. Minimum effort (e.g. “I agree with Tina”) Tiada komen yang baik dan relevan./ Komen hanya respon yang ringkas dan tidak meluas dan tidak bermakna.Usaha minimum (Cth: “Saya bersetuju dengan Tina”) | No postings given as proof of participation in discussion Tiada Postings diberi sebagai bukti penyertaan dalam perbincangan |
10 |
| Total Marks/ Jumlah Markah | 10 |
*QN = Question Number
QUESTION 3
| QN | Sub Criteria | Weight | Excellent | Above average | Fair | Low | Very Low | Max Marks |
| 4 | 3 | 2 | 1 | 0 | ||||
|
Communication
Komunikasi |
1 | The delivery is engaging and sentence structure is consistently correct. Penyampaian yang menarik dan struktur ayat yang konsistennya betul. | The delivery and sentence structure are generally correct.
Penyampaian dan struktur ayat secara umumnya betul. | The delivery and sentence structure are moderately correct.
Penyampaian dan struktur ayat yang sederhana betul. | Fails to deliver correctly.
Gagal menyampaikan dengan betul. | Does not meet the requirements. Tidak memenuhi keperluan. |
4 |
|
(Q3 – CLO 3) | Confidence
Keyakinan |
1 | Presentation is full with confidence.
Pembentangan penuh dengan keyakinan. | The confidence level is affected at times. Tahap keyakinan terjejas kadang- kadang. | Lack of confidence.
Kurang keyakinan. | No confidence.
Tiada keyakinan. | Does not meet the requirements. Tidak memenuhi keperluan. |
4 |
| Explanation on the issues related to the building performance and occupants satisfaction. Penjelasan mengenai isu-isu yang berkaitan dengan prestasi bangunan dan kepuasan penghuni. |
0.5 | Very clear explanation of the issues related to the building performance and occupant’s satisfaction.
Penjelasan yang sangat jelas mengenai isu-isu yang berkaitan dengan prestasi bangunan dan kepuasan penghuni. | A clear explanation of the issues related to the building performance and occupant’s satisfaction.
Penjelasan yang jelas mengenai isu-isu yang berkaitan dengan prestasi bangunan dan kepuasan penghuni. | Brief explanation of the issues related to the building performance and occupant’s satisfaction.
Penjelasan yang ringkas mengenai isu- isu yang berkaitan dengan prestasi bangunan dan kepuasan penghuni. | Vague explanation of the issues related to the building performance and occupant’s satisfaction.
Penjelasan yang tidak jelas mengenai isu-isu yang berkaitan dengan prestasi bangunan dan kepuasan penghuni. |
No explanation.
Tiada penerangan. |
2 | |
| Analysis and discussion of the findings.
Analisis dan perbincangan penemuan. |
1 | A very clear explanation of the analysis and finding was well discussed.
Penerangan analisi yang sangat jelas dan perbincangan penemuan yang sangat baik. | A clear explanation of the analysis and finding was properly discussed.
Penerangan yang jelas mengenai analisis dan penemuan dibincangkan dengan baik. | A moderate explanation of the analysis and finding was poorly discussed.
Penjelasan sederhana mengenai analisis dan penemuan tidak banyak dibincangkan. | A brief explanation of the analysis and finding was poorly discussed.
Penjelasan ringkas mengenai analisis dan penemuan tidak banyak dibincangkan. |
No explanation and discussion.
Tiada penerangan dan perbincangan. |
4 | |
| Proposal of the problems
Cadangan untuk mengatasi masalah. |
1.5 | The proposal was very well presented based on the results of the study. Cadangan telah di bentangkan dengan sangat baik | The proposal was well presented based on the results of the study. Cadangan telah dibentangkan dengan baik berdasarkan | The proposal was briefly presented.
Cadangan dibentangkan secara ringkas. | The proposal was poorly presented.
Cadangan tidak dibentangkan dengan baik. | No proposal.
Tiada cadangan. |
6 |
| berdasarkan kepada dapatan kajian. | kepada dapatan kajian. | |||||||
| Total | 5.0 | 20 | ||||||

