OBJECTIVES After studying this unit you will be able to Describe the concept of operations and production management Understand various levels of production management Appreciate the role of production manager. Structure: Introduction Definition Levels of Production Decisions Historical Background Difference between manufacturing and service operations Role of Production Manager Summary Review Questions References 1.1.    INTRODUCTION: Operations Management is understood as the process whereby resources (or) inputs are converted into more useful products or services. Operations management is more frequently used where various inputs are transformed into intangible services. Production management refers to transforming raw material in to finished goods, which Read More …