Assignment Solutions on Process Improvement Call Center   Assignment Details:- Topic: Process Improvement Call center- Business Canvas Model and SIPOC Subject: Project Management Number of Words: 1000   College Process Improvement Example (Past Projects)   College Call Centre We selected “Call Center Management Process” of the College to identify opportunities for process improvement. Students and other parties who communicate with the college over phone expect a single point of contact to reach the right service expert to get their issues resolved or queries answered (e.g, admission, finance, IT, aid, etc.).  An  efficient  process  in  place  for  this  would  potentially  enhance  Read More …