FNSASIC302 Develop, Present and Negotiate Client Solutions Assessment 1 – Knowledge Answers

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FNS40815 Certificate IV in FINANCE & MORTGAGE BROKING

FNSASIC302 Develop, present and negotiate client solutions
Unit DescriptionThis unit describes the skills and knowledge required to provide advice on deposit products, non-cash payment facilities and general insurance products.
Learning OutcomesBy the end of this unit, students will be able to:

  • Develop appropriate strategies and solutions
  • Present appropriate strategies and solutions to client
  • Negotiate financial plan, policy or transaction with client
  • Coordinate implementation of agreed plan, policy or transaction
  • Complete and maintain necessary documentation
  • Provide ongoing service where requested by client

Activity 1

Identify  and  explain  key  elements  of  RG245  that  AFS  licencees  and  representatives  must  consider when entering into ongoing fee arrangements.

(Explain the legal environment including disclosure and compliance covering the role of the representative or adviser).

Activity 1 Answer

 

 

 

Activity 2

Explain the legal basis and purpose of providing a statement of advice to a client.

(Explain the legal environment including disclosure and compliance covering relevant legal principles).

Activity 2 Answer

 

 

 

Activity 3

Explain the legal and ethical issues surrounding the payment of trailing commissions to finance and mortgage brokers and advisers.

(Explain the legal environment including disclosure and compliance covering the relationship between ethics and regulatory requirements).

Activity 3 Answer

 

 

 

Activity 4

Identify and explain the regulatory basis for risk disclosure in the Australian financial planning industry.

(Name relevant industry codes of practice and conduct).

Activity 4 Answer

 

 

 

Activity 5

Explain what a client should do if they have a complaint about a statement of advice. (Identify complaints resolution procedures (internal and external).

Activity 5 Answer

 

 

 

Activity 6

RG245 requires Financial Service Providers to issue Fee Disclosure Statements (FDS) to clients who enter into ongoing fee arrangements. How must a FSP provide FDSs to clients?

(Outline relevant ASIC regulatory guidelines).

Activity 6 Answer

 

 

 

Activity 7

Are insurance brokers required to issue a statement of advice to their clients? Explain your answer.

(Summarise the characteristics and participants of Australian insurance markets and the roles played by intermediaries).

Activity 7 Answer

 

 

 

Activity 8

What regulatory code must a business involved in EFT consider?

(The types of deposit products products).

Activity 8 Answer

 

 

 

Activity 9

Explain the legal basis of the term ‘non-cash payments”.

(The types of non-cash payment products).

Activity 9 Answer

 

 

 

Reference ID: #getanswers2001026

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