CPPDSM4015B Minimise Agency and Consumer Risk Questions: To Minimise risk to all aspects of agency business and consumers. It includes identifying potential risks to the agency and its clients, analysing the causes and potential impact of risks, and implementing agency policies and procedures to minimise risks to the agency and consumers. What is the definition of ‘risk’ and how is it measured? What is meant by the term “duty of care” in relation to an agency? To whom does the agency owe a duty of care? Name 3 different types of risk that EACH of the below agency clients/customers may Read More …