Management Assessment Task 4 Evaluation

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Management

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Assessment Tasks

Assessment Task 4 Evaluation

Part A (200 words) Select three methods you would use to evaluate the McLeod family’s progress and provide a rationale for your selection.

Part B (200 words) a) When should monitoring and evaluation occur? b) What should be done with the evaluation findings?

Part C (800 words) In Reading 1.11 (Weinbach, 2003), several ethical grey areas concerning evaluation are identified. For each of the following, decide on your stance on the issue and provide a 200-word rationale:

  1. A positive evaluation is required for continued funding of a counselling program you believe has the potential to help a lot of people. Without the funding, the program cannot continue. Is it ethical to only collect information from clients you know will provide positive feedback? Why or why not?
  2. Management has decided to discontinue a program stream and redirect the funds into another stream. They will conduct an evaluation that they hope will ‘prove’ the ineffectiveness of the stream being discontinued and, therefore, justify their decision. Is evaluation being used ethically in this case? Why or why not?
  3. A disgruntled client claims that your organization uses discriminatory practices and has contacted the local media. Your manager asks you to quickly initiate an evaluation of the practices in question so that when the phone starts ringing, it can be said that ‘an evaluation is already underway.’ Is this ethical? Why or why not?
  4. You have designed a feedback form to be completed by clients of your counselling service. The form does not ask clients for their names; however, they must provide their age, gender, and the name of the counsellor they have been seeing. Is this ethical? Why or why not?

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