Operations Management
Referencing Styles: Harvard
Choose a product and the business processes that make it (either from a manufacturing or service environment) from an organization that you have worked for or you are aware of and answer the following questions:
- Represent the relative importance of the performance objectives of the process on a polar diagram. (20 marks)
- Explore the product and process design elements and explain how they meet customer needs and business objectives. (30 marks)
- Explore the application of two to three operations management tools and techniques (such as inventory management, capacity management, quality management, etc.) and discuss their implementation in the context of the selected organization.
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