{"id":2677,"date":"2020-01-29T08:15:33","date_gmt":"2020-01-29T08:15:33","guid":{"rendered":"https:\/\/assignmenttask.com\/answers\/?p=2677"},"modified":"2020-01-29T08:16:42","modified_gmt":"2020-01-29T08:16:42","slug":"fnsfmb402-identify-client-needs-for-broking-services-assessment-2-performance-answers","status":"publish","type":"post","link":"https:\/\/assignmenttask.com\/answers\/fnsfmb402-identify-client-needs-for-broking-services-assessment-2-performance-answers\/","title":{"rendered":"FNSFMB402 Identify Client Needs for Broking Services Assessment 2 \u2013 Performance Answers"},"content":{"rendered":"<blockquote><p>Looking for FNSFMB402 Identify Client Needs for Broking Services Assessment 2 \u2013 Performance Answers? Grab the opportunity to find <a href=\"https:\/\/assignmenttask.com\/free-samples\/\"><strong>free assignment sample<\/strong><\/a> related to all subjects in your Academic. Assignmenttask.com is proud to offer <a href=\"https:\/\/assignmenttask.com\/assignment-help.html\"><strong>online assignment help<\/strong><\/a> to the students of Australia, UK and USA.<\/p><\/blockquote>\n<p style=\"text-align: center;\"><a href=\"https:\/\/assignmenttask.com\/order-now.php\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-2386 lazyload\" data-src=\"https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1.png\" alt=\"Order-now\" width=\"552\" height=\"87\" data-srcset=\"https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1.png 552w, https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1-300x47.png 300w, https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1-360x57.png 360w\" data-sizes=\"(max-width: 552px) 100vw, 552px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 552px; --smush-placeholder-aspect-ratio: 552\/87;\" \/><noscript><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-2386\" src=\"https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1.png\" alt=\"Order-now\" width=\"552\" height=\"87\" srcset=\"https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1.png 552w, https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1-300x47.png 300w, https:\/\/assignmenttask.com\/answers\/wp-content\/uploads\/2019\/10\/Order-now-1-360x57.png 360w\" sizes=\"(max-width: 552px) 100vw, 552px\" \/><\/noscript><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>FNS40815\u00ad_ FNSFMB402 Assessment 2 \u2013 Performance Answers<\/strong><\/h2>\n<table style=\"height: 342px;\" width=\"798\">\n<tbody>\n<tr>\n<td width=\"370\"><strong>FNSFMB402 Identify client needs for broking services<\/strong><\/td>\n<td width=\"370\"><\/td>\n<\/tr>\n<tr>\n<td width=\"123\"><strong>Unit Description<\/strong><\/td>\n<td width=\"370\">This unit describes the skills and knowledge required to determine clients\u2019 finance broking requirements and explain capabilities, legal and compliance related issues so clients are aware of their rights.<\/td>\n<\/tr>\n<tr>\n<td width=\"123\"><strong>\u00a0<\/strong><\/td>\n<td width=\"370\"><\/td>\n<\/tr>\n<tr>\n<td width=\"123\"><strong>Learning Outcomes<\/strong><\/td>\n<td width=\"370\">By the end of this unit, students will be able to:<\/p>\n<ul>\n<li>Educate clients and build rapport<\/li>\n<li>Determine clients\u2019 existing financial situation<\/li>\n<li>Determine client goals and priorities with respect to broking \u00a0 services<\/li>\n<li>Prepare necessary documentation follow up<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3><strong>Assessment information<\/strong><\/h3>\n<p>You work as a trainee Complaints Officer with XYZ Financial Services Pty Ltd (XYZ).<\/p>\n<p>As part of your training your supervisor has asked you to review a complaint and the subsequent actions arising from it.<\/p>\n<h3><strong>Instructions to complete this assessment<\/strong><\/h3>\n<p>In order to complete this assessment, you are required to complete the following sections consecutively. Details and specific instructions are provided within each section and on the form\/templates provided.<\/p>\n<h3><strong>Section 1 \u2013 Review Case Study Requirements<\/strong><\/h3>\n<p>Download and review the <em>Mr &amp; Mrs Jones Case Study, <\/em>located in the Assessment Resources folder.<\/p>\n<h3><strong>Section 2 \u2013 Assess Complaint handling process<\/strong><\/h3>\n<p>Now complete each of the following steps:<\/p>\n<p><strong>1.\u00a0<\/strong> \u00a0How could the franchisee and the lender have used effective communication skills to build rapport with clients Mr &amp; Mrs Jones during the complaints process?<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"691\">&nbsp;<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>2.<\/strong>\u00a0 \u00a0Did the franchisee analyse the clients\u2019 financial position according to accepted organisational and industry requirements? Explain your<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"691\">&nbsp;<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>3.<\/strong>\u00a0 \u00a0How could the lender change its company policy, with regards to disclosure, so that clients can rely on informed decisions?<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"691\">&nbsp;<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Reference ID: <span style=\"text-decoration: underline; color: #ff0000;\">#getanswers2001033<\/span><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looking for FNSFMB402 Identify Client Needs for Broking Services Assessment 2 \u2013 Performance Answers? Grab the opportunity to find free assignment sample related to all subjects in your Academic. Assignmenttask.com is proud to offer online assignment help to the students of Australia, UK and USA. &nbsp; FNS40815\u00ad_ FNSFMB402 Assessment 2 \u2013 Performance Answers FNSFMB402 Identify client needs for broking services Unit Description This unit describes the skills and knowledge required to determine clients\u2019 finance broking requirements and explain capabilities, legal and compliance related issues so clients are aware of their rights. \u00a0 Learning Outcomes By the end of this unit, <a href=\"https:\/\/assignmenttask.com\/answers\/fnsfmb402-identify-client-needs-for-broking-services-assessment-2-performance-answers\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2787],"tags":[2794,331,2790,2818,2819,2813,2814,2820,2791,2816],"_links":{"self":[{"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/posts\/2677"}],"collection":[{"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/comments?post=2677"}],"version-history":[{"count":2,"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/posts\/2677\/revisions"}],"predecessor-version":[{"id":2679,"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/posts\/2677\/revisions\/2679"}],"wp:attachment":[{"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/media?parent=2677"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/categories?post=2677"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/assignmenttask.com\/answers\/wp-json\/wp\/v2\/tags?post=2677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}